Job Description

Rock & Reilly's Server Position

Whiskey. Pub fare. Rock and roll. Debauchery. At Rock & Reilly's, we believe there's a little bit of Irish in all of us, and that's something to celebrate. You'll find the largest selection of Irish whiskeys in Los Angeles, traditional pub fare with a fresh approach and roaring rock and roll every night of the week. And with a prime location at the heart of the world-famous Sunset Strip, you'll always find an excuse to keep the party going. So bring your appetite, your friends and your favorite Irish toast and let's drink to the nights you probably won't remember with new friends you definitely won't forget. Join our team.

The server performs guest service in the dining room by making sure that all dining room guests are seated at clean and properly set up tables, that all guests receive prompt attention, have their orders promptly prepared and served, and that tables are cleaned and ready for the next guests. The server cheerfully serves guests by offering them assistance in ordering their food. This is done by having a thorough knowledge of all menu items and how these are served.

Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s):

• Demonstrates a commitment to excellence through execution of Rock & Reilly's service standards.
• Knowledge of all table numbers and floor plans.
• In-depth knowledge of all food and beverage products.
• Knowledge of all other areas of the restaurant.
• Utilizes salesmanship techniques.
• Executes clear and concise verbal and written communication.
• Works scheduled food-running shift as needed.
• Efficient use of the Aloha point of sale system.
• Accurate in cash handling and knowledge of forms of payment accepted.
• Practices and understands alcohol awareness.
• Executes tray service delivery.
• Executes beverage tray service.
• Demonstrates professional and gracious demeanor at all times.
• Personally handles all guest inquiries.
• Performs all opening, running, and closing duties to standard.
• Performs any job functions requested by the leadership team.

Qualifications Competency Statement(s):

• Working under pressure - ability to complete assigned tasks under stressful situations.
• Resource management (people & equipment) - ability to obtain and appropriate the proper usage of equipment, facilities, materials, as well as personnel.
• Friendly - ability to exhibit a cheerful demeanor toward others.
• Guest oriented - ability to take care of the guests' needs while following company procedures.

Skills, Abilities & Experience:

• Education: None
• Experience: None
• Computer Skills:
• Certificates & Licenses:

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